Tour Expert

Job Purpose

The Tour Expert, will be the focal point of the shore excursions offered within the cruise itinerary transmitting passion for discovering new destinations, their history, art and culture to the Guests. To reach the target assigned, the tour expert and the team will need to have propensity to sales and service, especially during visits to ports of call.

Key Responsibilities

  • Establishing, developing and maintaining relationships with Guests on-board and on-tours to generate new business selling packages;
  • maximizing revenues for the tours area suggesting new opportunities;
  • organizing back-office activities by preparing all support material (i.e. tickets, stickers, maps, port agent contacts);
  • overseeing the correct organization of excursions and transfers from the beginning to the end of the tour;
  • reporting to the Tour Manager about Guests needs and interests, scouting for new products and services opportunities in liaison with other departments whenever needed.

Requirements

  • Secondary school (Tourism or Languages is a plus);
  • degree in languages tourism communication is highly appreciated;
  • experience in Sales or Tour Operator is a plus;
  • enthusiastic and good communicator;
  • knowledge of sales techniques;
  • problem solving skills;
  • computer literacy;
  • English knowledge B2;
  • other language knowledge C1;
  • Italian knowledge is a plus;
  • shipboard experience is a plus;
  • completed STCW certification (Basic Safety Training, Crowd Management, Security Awareness) at hand will be considered a plus, can be arranged after the interview with our partner/Cruise Company.

What to expect as a candidate from RIGEL HUB SELECTION?

● Hassle free Online Registration free of charge.

● Guaranty that HUB SELECTION will never expect from any candidate to pay an
administration or contract-processing fee. All of our services are entirely free of
charge to all of our candidates.

● Consulting in choosing the right job offer and comprehensive information about the future employer.

● Preparation and guidance for the personal interview with the employer.

● Organization and running of regular recruiting days and assessment centers with
several employers throughout the year.

● Employment offers aboard several Italian/English speaking cruise vessels and hotels

● Assistance and guidance in completing the required forms and documents prior
joining the cruise vessel/company.

Type:

On Board

Contract:

To Be Defined

Language:

ENG B2 and other C1

Qualification:

Secondary school

Candidate for this offer

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