International Host/Hostess

JOB PURPOSE

The International Host provides a personalized customer service, language assistance and translations to guests with the aim of achieving a positive and satisfying cruise experience.

Key Responsibilities

  • Maintains the highest level of guest satisfaction by welcoming and socializing with guests, contributing to social events during their cruise;
  • makes public announcements in the languages required and cooperates with the necessary translation of the Daily;
  • provides information and proactively offers suggestions and support to our guests;
  • cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
  • supports the Shore Excursions Department acting as a Tour escort when required;
  • conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the various destinations;
  • provides full support to the medical department supporting the communication between medical staff and guest when required.

Job Requirements

  • Ability to communicate fluently in written and oral English/or plus languages between the European languages: French, German, Italian, Spanish, Portuguese, and/or Chinese Mandarin, Chinese Cantonese, Japanese, Russian;
  • High School Graduate;
  • previous experience in the hospitality industry, in a customer service working environment, at sea or ashore;
  • working knowledge of Office package;
  • ability to establish relationships and to speak in public;
  • strong problem solving skills;
  • flexibility;
  • enthusiastic team player;
  • STCW95 certification is compulsory (basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility);
  • a recognized medical certification is also required before starting to work on board.

What to expect as a candidate from RIGEL HUB SELECTION?

● Hassle free Online Registration free of charge.

● Guaranty that HUB SELECTION will never expect from any candidate to pay an
administration or contract-processing fee. All of our services are entirely free of
charge to all of our candidates.

● Consulting in choosing the right job offer and comprehensive information about the future employer.

● Preparation and guidance for the personal interview with the employer.

● Organization and running of regular recruiting days and assessment centers with
several employers throughout the year.

● Employment offers aboard several Italian/English speaking cruise vessels and hotels

● Assistance and guidance in completing the required forms and documents prior
joining the cruise vessel/company.

Type:

On Board

Contract:

To Be Defined

Language:

ENG and others

Experience:

Previous experience

Qualification:

High School Graduate

Candidate for this offer

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